We hope the following statement will help you understand how royal-herba.com collects, uses and safeguards your personal information on our Web site.
What Happens When You Are Browsing?
If you are not registered for any online service from royal-herba.com, you browse royal-herba.com anonymously. We do not collect personal information — such as your name, address, phone number or E-mail address — if you are only browsing this site. royal-herba.com does, however, use “cookies to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Mozilla Firefox or Internet Explorer), and whether you responded to a royal-herba.com banner ad or E-mail is collected and tracked in aggregate and not linked to you personally. We use this information to measure response rates to banner ads and E-mail offers.
What Happens When You Give Information To Us?
Registration for Online Services
If you want to apply for or take advantage of our online products or services, we will need you to give us some personal information, including your E-mail address. We only collect information about you which we need to process your application, to service your accounts and other needs, to offer new products and services, and to satisfy legal requirements. We will also use this information for purposes such as correspondence, site registration, allowing you to check your statement or other account details online, to make a purchase, or to participate in online surveys etc. We will also share such information with our affiliates and others for the purposes described elsewhere in this Statement.
Quality of Information
We use advanced technology, documented employee procedures and internal monitoring to help ensure that your personal information is accurate and up-to-date.
We use your information to process your application or to provide the products and services you have requested.
What Else Do We Do With Information We Obtain?
We may also use your information to measure consumer interest in our services and inform you about other products and services. For example, if we obtain your E-mail address we may use it to send you offers we think you might be interested in. These offers may be based on information you provided in your initial transaction with us, or surveys, from information that may indicate purchasing preferences and lifestyle, as well as information lawfully available from other organisations. These E-mail offers come directly from royal-herba.com.
When we send you E-mails, we may be able to identify information about your E-mail address, such as whether you can read graphic-rich html E-mails. If your E-mail address is html-enabled, we may choose to send you graphic-rich html E-mails.
Declining Offers by E-Mail
What Do I Need To Do If I Do Not Want To Receive E-mail Offers?
We hope that many customers will appreciate receiving details of these carefully designed opportunities. However, we clearly recognize the importance of providing you with the choices by giving you an easy means to “Opt Out” from receiving E-mail offers. You can “Opt Out” at any time by clicking on the replying to us through the email.
Disclosure of Information Policies
Do We Share Information About You?
royal-herba.com has had a long-standing commitment to protecting personal information of our customers and prospective customers. This section explains how we share your personal information with others.
Our Business Partners
We may send you offers by E-mail or other direct marketing methods about products and services offered by our business partners. When we do this, we keep control over your information, which is not disclosed to our business partners unless you have expressly authorized us to do so or you take advantage of their offer.
IMPORTANT NOTE : Please note that we do not give your E-mail address to our business partners.
Please keep in mind that if you take advantage of an offer from an royal-herba.com business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you do not wish to receive future offers from them.
In all cases our goal is to deliver offers to people who we believe will find them of value. Our communications are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.
Other Disclosure of Information
In all other cases, we will not disclose your personal information unless you have been previously informed or have authorized us to so do, or if we are required to do so by law. If an order of a court or government authority requires us to disclose information about you, we will do our best to notify you of this promptly, to give you an opportunity to exercise your legal rights. The only exceptions to this policy are when the order or law prohibits us from notifying you or when there is suspicion of fraud or criminal activity. We will not use any medical information for marketing purposes.
How Long Do We Keep Information
We will keep information for as long as it is necessary to service your account or to continue to provide products and services you have requested. We will retain information for a reasonable period if you cease to be our customer, unless the law requires us to keep it for longer.
Your Rights of Access and Correction
You can contact us at any time if you would like details of any personal information we may hold about you or if you would like us to correct it.
Linked Internet Sites
You should be aware that other Internet sites to which you link from royal-herba.com may contain privacy provisions that differ from this Internet Privacy Statement.
Description: This section was updated to address more specifically what information we do and do not collect, and to more fully explain the combination of online and offline information for registered users of royal-herba.com online services.